Saturday, October 27th, 2007
Received the following email from the owner of the dealership:
No. So far they have not asked us to return defective products.........
[signature here]
Saturday, October 27, 2007
Thursday, October 25, 2007
October 25th, 2007
Thursday, October 25th, 2007
Received the following email from the owner of the dealership:
The thermostat and switch we installed are from the 07 model. After discussing the problem with QLINK yesterday, [the service manager] tells me they are just plain shipping everything it could possibly be now. All 2007 parts.
[dealership owner]
I sent the following in response to this email:
[dealership owner]
Ha! Ok, I've got the tools ready!
I'm assuming you need the radiator and other parts returned so you can send those back to QLink?
Received the following email from the owner of the dealership:
The thermostat and switch we installed are from the 07 model. After discussing the problem with QLINK yesterday, [the service manager] tells me they are just plain shipping everything it could possibly be now. All 2007 parts.
[dealership owner]
I sent the following in response to this email:
[dealership owner]
Ha! Ok, I've got the tools ready!
I'm assuming you need the radiator and other parts returned so you can send those back to QLink?
Wednesday, October 24, 2007
October 24th, 2007
Wednesday, October 24th, 2007
Received the following email from the dealership's service manager:
[my name] I spoke with Qlink today the raditors are on there way I should see them any day.
Thanks [service manager]
Sent this in response to the email:
Thanks [service manager].
The thing seems like it is worse than before- it was overheating yesterday just sitting there at idle.
(Overheating or not- the temp gauge was below the red zone, but coolant was spilling out at idle.)
It used to be that it would ONLY do that when the throttle was rev ved. It could sit there all day before at idle- without the cap on- and it would hardly hit the red zone when the fan would come on. Then it would cool down to below the screw in the gauge face, then go off until it heated up again. I never had coolant spilling out before just sitting there.
I'll watch for the radiator. Was there another part of this modification? (Did QLink put a different fan, sensor, or mounting change in the 2007 models? Or will it be pretty much identical except for size?) I can mod any brackets needed, but if you know of any mounting difference let me know and I'll start hunting through the aluminum pile this week!
Thanks again!
Received the following email from the dealership's service manager:
[my name] I spoke with Qlink today the raditors are on there way I should see them any day.
Thanks [service manager]
Sent this in response to the email:
Thanks [service manager].
The thing seems like it is worse than before- it was overheating yesterday just sitting there at idle.
(Overheating or not- the temp gauge was below the red zone, but coolant was spilling out at idle.)
It used to be that it would ONLY do that when the throttle was rev ved. It could sit there all day before at idle- without the cap on- and it would hardly hit the red zone when the fan would come on. Then it would cool down to below the screw in the gauge face, then go off until it heated up again. I never had coolant spilling out before just sitting there.
I'll watch for the radiator. Was there another part of this modification? (Did QLink put a different fan, sensor, or mounting change in the 2007 models? Or will it be pretty much identical except for size?) I can mod any brackets needed, but if you know of any mounting difference let me know and I'll start hunting through the aluminum pile this week!
Thanks again!
Friday, October 19, 2007
October 19th, 2007
Monday, October 19th, 2007
Sent the following to [dealership owner]:
[dealership owner]
I received the radiator cap (on Wednesday I bet,) and put it on yesterday. The bike is still doing the same thing. I only had to add 3/4 of the 0.5 liters (I could figure this amount out...but it's late and I'm ready to roll!...) that I added last time to bring the radiator to the point of being full.
The next step was the / a bigger radiator?
I'm out of here for the weekend. If you need to get in touch with me, you can call me on the cell phone at any time of day. (Ringer is off if I'm in bed, so you can always leave a message.)
Oh- tell [the service manager] thanks for replacing the front fairing body panel clip. Mine dropped down into the fairing, rattling down to the underside where I'd have had to remove the whole lower section to get it out, when I took it off at one point. I found a generic body clip from back in the VW days and used that- but [the service manager] must have seen it and changed it out. Tell him thanks for that!
Have a good weekend if I don't talk to you!
Sent the following to [dealership owner]:
[dealership owner]
I received the radiator cap (on Wednesday I bet,) and put it on yesterday. The bike is still doing the same thing. I only had to add 3/4 of the 0.5 liters (I could figure this amount out...but it's late and I'm ready to roll!...) that I added last time to bring the radiator to the point of being full.
The next step was the / a bigger radiator?
I'm out of here for the weekend. If you need to get in touch with me, you can call me on the cell phone at any time of day. (Ringer is off if I'm in bed, so you can always leave a message.)
Oh- tell [the service manager] thanks for replacing the front fairing body panel clip. Mine dropped down into the fairing, rattling down to the underside where I'd have had to remove the whole lower section to get it out, when I took it off at one point. I found a generic body clip from back in the VW days and used that- but [the service manager] must have seen it and changed it out. Tell him thanks for that!
Have a good weekend if I don't talk to you!
Thursday, October 18, 2007
October 18th, 2007
Wednesday, October 18th
Received the radiator cap that should have been delivered the day I picked up my bike. Put the cap on, and the same things happened. This one was stamped with the CFMOTO logo, and “1.1”
When I opened the front fairing to gain access to the radiator, I just about fell over. The cap I had installed on the bike when it went to [the dealer] was marked "MEXICO" and 16psi. The cap I found returned FROM [the dealer] was marked "1.1" with the STANT logo on it.This means that [the dealer] actually HAD tried another radiator cap!! Imagine- another cap was put on and tried. It didn't work. Do you THINK the mechanic could have tried another one? What do you think? He had as many different caps to try as they had bikes on the showroom floor- and there were plenty of those. So which is it? He only put one on? He tried more than one? In any case, I was lied to.
Tuesday, October 16, 2007
October 16th, 2007
Tuesday, October 16th, 2007
Received the following email from [the dealership owner]:
This is making me crazy! I had the bike out two days before you were here and it was overheating at extended idling and then settling down after riding at normal speeds. I don't understand it.
I was out for over half an hour with it last week. I realize it was still blowing coolant before you got here Friday and am very disappointed about that.
We have to return old parts to QLINK like we do with other vendors. We'll just have to keep plugging away at it. Will send cap when we get it.
[dealership owner]
Received the following email from [the dealership owner]:
This is making me crazy! I had the bike out two days before you were here and it was overheating at extended idling and then settling down after riding at normal speeds. I don't understand it.
I was out for over half an hour with it last week. I realize it was still blowing coolant before you got here Friday and am very disappointed about that.
We have to return old parts to QLINK like we do with other vendors. We'll just have to keep plugging away at it. Will send cap when we get it.
[dealership owner]
Monday, October 15, 2007
October 15th, 2007
Monday, October 15th, 2007
Sent the following email to [dealership owner]:
[dealership owner]-
Further riding verifies the problem hasn't changed at all. One thing though- the fan does NOT cycle like before. It seems sporadic. Before it would cycle fine- needle would rise above face screw, fan would come on. Needle would drop below face screw to about 1/3 hot and fan would go off. Now it is lucky to run even when touching red zone.
Can you tell me what was done? If it was the temp sender, can I have the old one back? The temps I'm experiencing are no different according to the gauge than before, indicating there was no difference between the old and new senders. (I don't know if the sender controls the fan or just a signal to the gauge without looking at it further.) At this point the bike is more likely to heat up faster because the fan does not come on when it's supposed to. At least this is what I've observed. I'll let it cool down tonight to cold, then start it and see what the fan is doing that way.
Thanks again!
Sent the following email to [dealership owner]:
[dealership owner]-
Further riding verifies the problem hasn't changed at all. One thing though- the fan does NOT cycle like before. It seems sporadic. Before it would cycle fine- needle would rise above face screw, fan would come on. Needle would drop below face screw to about 1/3 hot and fan would go off. Now it is lucky to run even when touching red zone.
Can you tell me what was done? If it was the temp sender, can I have the old one back? The temps I'm experiencing are no different according to the gauge than before, indicating there was no difference between the old and new senders. (I don't know if the sender controls the fan or just a signal to the gauge without looking at it further.) At this point the bike is more likely to heat up faster because the fan does not come on when it's supposed to. At least this is what I've observed. I'll let it cool down tonight to cold, then start it and see what the fan is doing that way.
Thanks again!
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